Wildland Fire Management Information (WFMI) - Fire Reporting - User Support

Contact the NIFC Help Desk for technical issues regarding the Wildland Fire Management Information web-site and the Fire Reporting module. These include:

Contact: NIFC Help Desk
Hours: Monday through Friday, 7:30am to 4:30pm Mountain Time
Phone: (208) 387-5734
  (877) 256-4727 (toll-free)
Fax: (208) 387-5746
E-mail: nifchelp@blm.gov  
  In BLM Address Book in Outlook: BLM_FA_NIFC_Help_Desk
Note: Passwords will not be reset outside of help desk business hours.
 
Contact the Bureau fire occurrence subject matter expert (SME) for general issues regarding fire reporting. These include:
  • Bureau fire reporting policy & guidelines
  • Interpretation of data fields on the Individual Fire Report
  • Suggestions for changes to the Individual Fire Report or WFMI
  • Initial access to WFMI (e.g. getting a new user ID and password)
  • Changes to WFMI access type (e.g. changing a user from viewer to editor)
  • Changes to WFMI access list (e.g. adding/deleting units whose records a user can view/edit)
Bureau Name E-mail Address Phone Number Fax Number
BIA Steve Larrabee  Steven.Larrabee@bia.gov (208) 387-5586 (208) 433-6543
BLM Quincy Chung  qchung@blm.gov (208) 387-5196 (208) 387-5179
BOR Erica Haga  ehaga@usbr.gov (916) 978-5574 (916) 978-5578
NPS Andy Kirsch  Andy_Kirsch@nps.gov (208) 387-5202 (208) 387-5250
Alternate contact: If a particular Bureau SME is unavailable, contact one of the other Bureau SMEs, who may be able to provide assistance.